Gratton &
O’Donnell:
In this paper,
Gratton and O’Donell first mentioned research was difficult to conduct in rural
and remote area in Canada. Therefore, researchers collected data remotely. Most
of the work used discussion listservs and chat rooms. However, using emails
would cause the problem of being hard to develop rapport relationships and
mutual trust with their participants. On the other hand, using emails to
collect also has its advantage. Participants would have more time to think and
to shape their responses. Researchers also found that lack of social presence
is one drawback of using emails conducting research. Therefore, much of work
discussed the necessity of using video-conferencing as research tools.
The model
proposed in this work was to collect data by video conferencing. The data
included quantitative and qualitative data. Participants’ videoconferencing
with each other enhances their social presence. Questionnaires provided
participants with opportunities to engage with deep thinking. On the hand, this
method also has some drawbacks. Although participants could see others’ faces
during video conferencing, the atmosphere is different than face-to-face
session.
Matthews &
Cramer
Being different
than Gratton and O’Donnell’s piece, this piece of work discussed conducting
research with undeserved population. Video conferencing tools provides new
opportunities to complement the drawbacks brought by telephone interview in
terms of people could see each others’ face. Non-verbal data becomes easy to collect.
Another benefit by using video-conferencing tools is to have multiple layers of
data at the same time. Audio data could be created at the same time as the
video data. Other data collection
technique could be using internet based groups. However, as we’ve discussed
before, there is risk of having persona and acting accordingly. Another method
of collecting data online is to create web-based group. It creates a virtual
community for special populations. It also helps to construct rapport
relationships with participants.
Drawbacks of
collecting data from internet are over-relied on internet. Some undeserved
groups have difficulties of access to Internet or computers. Motivations and
trust on researchers would also have an impact on the willingness to
participate in the study.
Paulus:
Qualitative
researchers often need multiple data resources to triangulate your data.
Digital tools made the data collection easier and more natural. It will also
give researchers more nuanced way to analyze data. Like Matthews and Cramer,
Paulus et al also mentined another good source for collecting “naturally
happening” is online communities, such as blogs and social groups, but this
would raise ethical problems as people might use real names and identities.